Virtual Account Associate (Entry Level)

Job Role: Virtual Account Associate (Entry Level)
Job Location: Remote - United States
Job Type: Full-Time

Position Overview
We are seeking a motivated and detail-focused Virtual Account Associate to support our team. In this role, you will assist with everyday account activities, respond to routine client needs, and help maintain accurate account information.

Primary Responsibilities

Communicate with clients through phone, email, and chat to provide updates and address standard questions.
Assist the account team with coordination tasks, scheduling, and follow-up activities.
Track ongoing tasks, monitor progress, and support consistent communication with clients.
Collaborate with internal teams to help move client requests forward efficiently.
Ensure client account records are accurate, current, and properly maintained within internal systems.
Requirements

Prior experience in customer support, account assistance, or administrative roles is beneficial.
Comfortable using CRM, emails, and spreadsheets.
Excellent interpersonal and communication skills.
High school diploma or equivalent required.
Organized, dependable, and able to manage multiple responsibilities.
What We Offer

Continuous professional development opportunities.
Health, vision, and dental benefits.
Competitive entry-level pay.
Opportunities for growth and advancement.
Job Type: Full-time

Pay: $48,875.27 - $58,860.53 per year

Benefits:

Dental insurance
Health insurance
Vision insurance
Work Location: Remote