Customer Care Executive

ob Description: Customer Care Executive

We are looking for a friendly and efficient Customer Care Representative to join our team. Your main duties will include assisting customers with inquiries, resolving issues, and providing product/service information. Strong communication skills, patience, and problem-solving abilities are essential. The ideal candidate will be customer-focused and able to work in a fast-paced environment.

Responsibilities:

Handle customer inquiries via phone, email, or chat
Resolve issues and complaints in a timely manner
Provide product and service information
Maintain customer records and update information
Ensure customer satisfaction and promote positive experiences
Requirements:

Excellent communication skills
Strong problem-solving abilities
Ability to work under pressure
Previous customer service experience preferred
Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits:

Health insurance
Paid sick time
Paid time off
Schedule:

Day shift
Language:

Hindi (Required)
English (Required)