Hiring For Branch Operation Manager with Prominent Bank

Roles and Responsibilities

Provide customer service and product information.

Responsible for Cash and Customer transactions at the Teller counters.

Supervising all Non-Cash transactions like DD/PO, fund transfer , RTGS,NEFT, looking at Branch administration and Lobby Management

Resolution of customer queries/complaints and customer service to ensure walk in customers issues

Generate business, cross sell and monitor cross sales of Personal Bankers.

Enhancing the value of existing accounts & Retention of existing portfolio.

Retention and enhancement of the value of existing accounts of current account & saving account customers.

Responsible for high quality service, customer relationship management, Queue Management.

Co-ordination with Clients for understanding the business and functional requirements and provide assistance.