Tech and Enablement Specialist Remote position for Top IT Companies

Role Tech Enablement Specialist Shift Timing US Shift Flexibility required Experience 3 to 7 Years Job Type FullTime Location India Remote or Onsite as per client requirement Domain IT Support Business Enablement Compliance Role Overview This role is part of the Tech Enablement team working closely with business IT and compliance teams to ensure smooth operations across user access management IT program support system availability and compliance audits The role supports global tools and systems across business functions ensuring proper coordination and technical enablement in a US shift setting Key Responsibilities 1 User Access Management Add modify delete maintain user access across tools Manage and regularly update user access lists Enable access for new tools or users and coordinate with IT teams Ensure timely deactivation of access upon employee exits or role changes Tools Exposure Salesforce SAP ECC SAP S 4HANA Power BI PowerApps Varicent Vistex 2 Compliance Support Coordinate and supportquarterly yearly SOX auditrequests Maintain audit trails and documentation for access changes and system support Ensure alignment with global IT compliance frameworks 3 User IT Support Monitor downtimes planned unplanned and communicate proactively Work with IT teams for issue resolution ticket creation and followups Notify users regarding outages and service updates 4 Programs Projects Support Identify business or ITled programs projects Evaluate and communicate potential production impact Assist with business requirement gathering ProvideUAT User Acceptance Testing and deployment readiness support Support production deployment user training and post golive assistance Required Skills Competencies Experience inuser access governance IT service desk or program enablement roles Strong knowledge ofsupport ticketing systems e g ServiceNow JIRA Ability to coordinate across global teams and manage technical escalations Understanding ofSOX controls audit requirements and user access compliance Strong communication and organizational skills Preferred Qualifications Bachelors degree in Computer Science IT Engineering or related field ITIL certification is a plus Familiarity with project management or Agile Scrum tools Contact hidden mobile hidden mobile hidden mobile