Customer Support Executive

Install app

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Chat Support Executive
BPO
Shining Stars Institution & travels

100+ applicants
Posted 6 days ago
Job DetailsAbout Company

Graduation mandatory for Bangalore role; fluent in English and Hindi

Handle customer complaints, oversee customer service process, establish rapport with clients

0 - 5 Years

85 Vacancies

₹ 1.75-3.75 Lacs P.A

Lucknow, Bengaluru, Mumbai (All Areas)
Must have key skills
Blended Process
Other key skills
Email Support,Customer Service,Typing,Typing Speed,Non Voice Process,International Non Voice,Semi Voice,Chat Support,Non Voice,Bpo Non Voice,Email Process,Chat Process,Communication Skills,Backend Process,International Process,Domestic Process
Job description
What you’ll do

HELLO JOB SEEKERS

GREETING'S FROM SHININGSTARS ITPL

HUGE OPENING'S FOR CUSTOMER SUPPORT


Hiring For Customer Support:


Roles And Responsibilities-


1. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.

2. Overseeing the customer service process.

3. Resolving customer complaints brought to your attention.

4. Establishing a positive rapport with all clients and customers in person.

5. Handling customer concerns and complaints in a timely manner.


HIRING FOR Mumbai - CUSTOMER SUPPORT :


Graduation is not mandatory.

SALARY- 3LPA

WORKING DAYS- 5

ROTATIONAL SHIFT

ONE SIDE CAB IN ODD HOURS

QUARTELY BONUS

INCENTIVES WILL BE BASED UPON PERFORMANCE

INTERVIEW MODE- WALK-IN

INTERVIEW ROUNDS- HR ,OPS & CLIENT ROUND


HIRING FOR LUCKNOW - CHAT SUPPORT :


Graduation is not mandatory.

SALARY- 26 ctc

WORKING DAYS- 5

ROTATIONAL SHIFT

ONE SIDE CAB IN ODD HOURS

QUARTELY BONUS - 2700

INCENTIVES WILL BE BASED UPON PERFORMANCE

INTERVIEW MODE- WALK-IN

INTERVIEW ROUNDS- HR & CLIENT ROUND


HIRING FOR BANGALORE - INBOUND VOICE PROCESS :


GRADUATION IS MANDATORY.

CANDIDATE SHOULD BE FLUENT IN ENGLISH AND HINDI

SALARY- 30 ctc

WORKING DAYS- 6

ROTATIONAL SHIFT FOR BOYS

DAY SHIFT FOR GIRLS

SUNDAY FIXED OFF

QUARTELY BONUS - 4065

INCENTIVES WILL BE BASED UPON PERFORMANCE

INTERVIEW MODE- WALK-IN

INTERVIEW ROUNDS- HR ,OPS & CLIENT ROUND


#####INTERESTED CANDIDATES CAN APPLY THROUGH THIS POST OR CAN CONTACT ON BELOW MENTIONED NUMBER- ########

VANSHIKA JAISWAL ( HR EXECUTIVE) -


#Bpo #customerservice #chatsupport #inbound #voicesupport #customersupport #chatsupport #nonvoice #Chatsupport #BlendedProcess #VoiceProcess #domestic #international #typingspeed #communicationskills #icse #communication #skills #typingskills

#goodcommunication #opportunities #fresher #experience #dynamic

Industry type
BPM / BPO
Department
Customer Success, Service & Operations
Role
Customer Retention - Voice / Blended
Role category
Voice / Blended
Employment type
Full Time, Permanent
Education
Graduation Not Required