Conversational AI Developer

We are hiring for Conversational AI Developer (Start Immediately or short Notice Period up to 15 to 30 days)

Experience: 3+ years

Location: Remote

Job Location-Noida

Mode-Hybrid

Preferred Skillset

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· Kore.ai Experience is must with designing and development Conversational AI Virtual Assistant using technologies like Amazon Lex, Google Dialog flow, Kore.ai, Azure AI.

· Hands-on experience with Chatbot/Virtual Assistant/Business Intelligence technology stack

· Experience in designing Chatbot conversation flow diagrams

· Preferred experience in Chatbot NLP training

· Experience in creating bot design documents, including bot personas, dialogs, and error handling patterns

Key Responsibilities:

· Improving Chatbot Experience and Performance:

· Understand the way current users interact with the chatbot and how to optimize the existing content

· Edit and proofread existing content to simplify its language

· Analyze and improve the chatbots NLP

· Analyze the performance of the bots and find actionable insights based on the data gathered

· Map users unanswered questions with existing appropriate answers in the knowledge-base

· Update the knowledge-base with the new/revised questions based on the content performance check

· Integrate the chatbot with the CRM system and other channels as required

· Coordinate with internal resources in order to make sure all content is current

· Assisting in projects of adding new abilities (AI/ Self-service functions) and improve the chatbot UX/ AI- from characterization to implementation

· Coordinate with internal resources and third parties/vendors for the flawless execution of projects

· Meet with stakeholders to clarify specific requirements of each project

Interested candidates please send your resume to "hr@resolink.in".