Customer Contact Center Representative

Job description
At First Citizens Bank, we are looking for an experienced, enthusiastic Customer Contact Center Representative to join our team. You will be responsible for fielding customer inquiries, providing information and support, and helping our customers find the best banking solutions to meet their needs.To be successful in this role, you should have a strong customer service background and the ability to think quickly and respond to customer inquiries with accuracy, courtesy, and professionalism. You should also have excellent communication skills and be comfortable working in a fast-paced environment.If you have a passion for delivering exceptional customer service and are eager to join an innovative team, we’d love to hear from you.

First Citizens Bank is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.