Customer Service Representative

Full job description
Company :

Sime Darby Transport (NZ) Ltd
TWL , a subsidiary of Sime Motors, is a national leader in the heavy transport and automotive parts industry. While our business is parts, our passion is people, driven by innovation, excellence, and service.

Our Christchurch team is a close-knit crew, and we’re on the hunt for an enthusiastic all-rounder to join the team and help us keep things moving.

About the Role

Reporting to the Branch Manager, as a key member of our Christchurch branch, you’ll be involved in both front counter service and stores operations. You’ll be the face of TWL to our customers while also keeping things humming behind the scenes.

Your day will include

Serving customers in person, by phone, and online

Picking, packing, and dispatching orders accurately and efficiently

Receiving goods, data entry into inventory system, and stock control

Maintaining tidy, well-presented product displays

Processing sales and preparing required documentation and invoicing

Supporting stocktakes and cyclic counts

Ensuring excellent customer service and safe work practices

What You’ll Bring

Experience in automotive or heavy transport parts (preferred)

A positive attitude and willingness to learn

Strong attention to detail and good computer skills

Physically fit and happy to roll up your sleeves to get the job done

Great communication and a team player mindset

Forklift licence is a bonus (or willingness to get one)

Why Join TWL Christchurch?

Located in the new Waterloo Business Park you'll enjoy wide open spaces, plenty of parking, and eventually eateries, retailers and even a basketball court.

This isn’t just a job; it’s an opportunity to grow your career with a company that values its people and backs them with real support.

We offer:

Competitive pay and stable full-time work with a rostered Saturday morning

Ongoing training and career development

Staff discounts, wellness benefits and birthday leave

Supportive team and respected national brand with job stability

Ready to get stuck in and grow with us? Apply now!

Visit us at www.twlnz.co.nz and www.simemotors.co.nz or email recruitment@simedarby.co.nz for more info.

Note: Appointment subject to standard pre-employment checks (right to work, police, medical, drug, driving & references).