Donor Services Rep. - Part-Time

Full job description
Until Filled (CST)

Donor Services
Rockford, IL, USA
15.00 per hour
Hourly
Part Time


Company information:

Join us at Rock River Valley Blood Center, where we're more than just a company – we're a community-driven organization dedicated to saving lives. If you're passionate about making a difference and want to be part of a team that truly impacts lives – apply now and help us continue our vital mission.

Description of role:

Are you looking to put your excellent customer service skills to work in a fun, friendly environment? We are looking for individuals with outstanding customer service experience to join our Donor Services Representative team at our Longwood location. As a Donor Services Representative, you'll support the center's mission to provide safe, high-value blood products and services to people in need. They do this by calling donors to confirm and schedule blood collection appointments. They also register donors; confirming donor identity and accurately recording donor information on paper forms as well as in our electronic records. They answer calls and provide excellent customer service to the public as well as to other blood center employees.

At RRVBC, we're a team dedicated to saving lives and creating a positive impact in our company. By joining us, you'll have the opportunity to make a meaningful difference every day while working in a supportive and collaborative environment. Plus, we offer opportunities for growth and development.

Skills and Requirements:

Must be 18 years of age or older
High school diploma/GED required
Clerical/administrative, customer service and outbound calling experience is preferred.
Strong attention to detail
Enjoy working with the public and making phone calls.
Work Schedule:

We're looking for individuals interested in working part-time, Monday - Friday 5 hours per day 9:00am-2:00pm. Scheduling can be flexibile

Salary:

Hourly wage for this position begins at $15.00/hr.

Bilingual is a plus and offers a pay increase after completion of training.
Additional hourly stipends for evening and weekend hours worked.

Part-Time Benefits & Perks:

PTO
Paid Holidays
401k with company match
Employee Assistance Program
Employee referral bonuses
Rock River Valley Blood Center is an equal opportunity employer.