Medical Receptionist

Location
Gordon NSW 2072
 
Benefits
Pulled from the full job description
Professional development assistance
 
Full job description
About us

Excellent opportunity at the Gordon Doctors in Gordon NSW, to join our patient focused and friendly team, delivering the highest level of service. We are looking for the right person who brings positivity, compassion, maturity and ability to embrace the epitome of healthcare. This is not a corporate or group, is privately owned and functions as a pleasant environment to do excellent work in care.

Qualifications & experience

A compassionate and caring nature
Excellent presentation, phone manner, communication and persuasion skills
High computing skills are required
Attention to detail and accurate administration skills
Proven ability to prioritise and multitask in a very fast paced/dynamic environment calmly while maintaining excellent service and demeanour
Confident in leading and managing customer flow
Ability to work independently with autonomy as well as communicate well with a team
Discretion in maintaining privacy
More than 5 years experience in customer/client service and/or administration, in healthcare or other industries
Candidates living locally will be prioritised
Tasks & responsibilities

As the face of the practice, you will hold an important position, demonstrating world class service from booking appointments on the telephone to directing patients appropriately. You will be liasing with doctors, nurses, patients, other healthcare professionals and many parties in performing administration duties which include among others, billings, payments and claims. Maintaining a highly professional environment as well as ensuring infection control standards are met, will ensure only the best can be expected from our practice.

Availability:

Position 1: 20-30 hours suitable for permanent candidate, with option to develop skills. Experience and locally based preferred.
Combination of early morning shifts finishing 2pm and afternoon shifts finishing 7pm+
Flexibility is required in rostering to fill in for holidays and busy times as the same will be afforded yourself by your team of 4-6 weeks per year or by prior arrangement
Benefits

Be part of a dedicated team working in a satisfying and friendly environment
Making a difference to people and their lives
Maintain work life balance in this part-time local role
Further professional development in healthcare management
Training for the right candidate perfectly suited to service role
Only shortlisted candidates will be contacted.

Job Types: Part-time, Permanent, Casual

Pay: $30.00 – $40.00 per hour

Benefits:

Professional development assistance
Schedule:

Afternoon shift
Day shift
Evening shift
Supplementary Pay:

Overtime pay
Experience:

Medical administration: 2 years (Preferred)
Customer service: 2 years (Required)
Language:

Fluent English (Required)
Work Location: In person