Contact Center/UCCE||+ To 14 Years

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

Job Description
• Required Skills (Must Have and should meet all the below standards for qualifying to this role)
• Products – Asr+K/NCS
• Tech – OSPF, ISIS, BGP,MPLS, L2VPN/L3VPN/Segment Routing, IP RAN, front/back haul, Core IP transport Architecture, IOS-XR/IOS-XE
• Consulting – SP experience with creating design document & implementation in SP Core
• Desired Skills (Good to have as value add to this role)
• Migration expertise in SP core
• Automation – Python, Ansible
• Knowledge on Datacenter and Mobility
• Optical knowledge / Hands-on
• Education &/ Additional Certifications
• Degree/ Masters - Bachelors or Master's degree in a technical field, such as Computer Science, Computer Networking, Information Technology, Electrical/Computer Engineering, or a similar field.
• Certifications - CCNA, CCNP, CCIE desired (Routing & Switching / Service Provider)

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fuelled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2026 global revenues of €22.5 billion.