Part-time Front Desk Associate

We are seeking a professional, friendly and energetic individual with great customer service skills to join our team as a Front Desk Associate at our Community Center in the TriBeCa neighborhood of Manhattan.
Our Front Desk Associates are the face of Manhattan Youth and play a key role in creating a welcoming and friendly environment for members, as well as guests and children enrolled in our programs as they enter the Downtown Community Center. This position works closely with our Assistant Director of Membership and Front Desk Team Leader to ensure a pleasant daily customer experience for our members and guests. Qualified candidates will enjoy interacting with people, love being around children of all ages, have a ready smile, and a lot of patience.
This is a part-time, hourly position, 20-30 hours, 3-4 days per week. Daytime shifts (+am – 6pm) and evening shifts (1pm – +pm) are available, and at least one weekend day of availability is required.

Pay: $18/hour

Key Responsibilities

Check in members
Provide accurate information regarding Community Center programming
Manage after-school sign out process
Receive and track packages
Answer phones
Assist administrative staff as needed
Perform other job duties as assigned

Qualifications

Strong communication skills
Proactive self-starter with a team player mindset
Experience working with children ages 6 months - 5 years is a plus
Previous customer service or office experience preferred
Additional preference will be given to candidates who have or are working towards a degree in early childhood education
Commitment to Manhattan Youth’s mission

About Manhattan Youth
Fostering Joy, Success & Belonging through Early Childhood, After School, Adult & Senior programming throughout New York City.
Manhattan Youth Recreation and Resources, Inc. provides the highest quality childcare and After-School programs plus academic, recreational and cultural activities for children, families and individuals who live or work in Manhattan, regardless of income. We respond to the needs of our community through programs that stimulate, challenge and strengthen children, teens, adults, seniors, and families. We also engage in a number of civic issues that impact community life in Manhattan.
Why Join Us
At Manhattan Youth, we treat each other as we treat the children in our programs, with kindness, compassion and respect. We provide a fun, collaborative and nurturing environment that focuses on personal well-being and professional development. By joining our team, you are joining a group of people dedicated to improving the lives of the people in our community. We are looking for people with the same commitment to our mission and a desire to become part of a passionate and motivated team that genuinely gets along and loves what they do.