Field Services Technician

Job Title: Field Service Specialist
• Our company is seeking a skilled Field Service Specialist to join our team.

Key Responsibilities:
• To diagnose and troubleshoot mechanical and hydraulic issues in tractor attachments, ensuring all repairs are carried out efficiently to minimize downtime and improve the lifespan of the equipment.
• To provide proper field communication and experience with handling channel partners, attending customer complaints and generating service revenue.
• To ensure all tasks are completed on time and to the required standard, collaborating effectively with internal teams to achieve shared goals.

Requirements:
• 2+ years of experience in a service role, preferably within the Tractor Industry or Farm Equipment's and Agri implements industry.
• Diploma in Mechanical Engineering or related technical field, with in-depth knowledge of mechanical and hydraulics in tractor attachments.
• Excellent problem-solving and troubleshooting abilities, with strong communication skills to interact with customers and internal teams.
• Ability to work independently and as part of a team in challenging environments, with good time management and prioritization skills.