Intern - GISOCC IS Infrastructure

Responsibilities

Movi Monitoring for ISC servers and devices

Solve Movi Alerts for ISC and Monitor Movi console

Sending daily, weekly and bi-weekly reports for 3S Server

Login to server and solve critical, warning and unknown alerts

Maintain good quality score in VIQCT

Prepare documents and procedures for 3S server topics

Report on Jira daily incoming tickets with topic wise

Report on Jira daily Pending tickets of engineers

Report On Jira Daily How Many Tickets Engineer Resolve

Check Jira ticket quality for the comments entered by engineers

Experience / knowledge
• Intern preferably with BSC or BCA stream.
• Good understanding of servers and Infrastructure fundamentals
• Knowledge on LAN & Networking concepts and hardwares.
• Knowledge on Operating system concepts
• Knowledge in system and communication ports(TCP/UDP)
• Excellent written and verbal communication.
• Outstanding communication and presentation abilities
• Excellent interpersonal skills