Project Coordinator - Service Delivery

The Role:

11:11 Systems is looking for an energetic Project Coordinator - Service Delivery to help guarantee a positive on-boarding and implementation experience for all 11:11 Systems clients. This is a full-time position, reporting to the Sr. Manager of Service Delivery, Project Management.

What You’ll Do:
• Coordinate multiple, simultaneous small scale deployment projects of customers into 11:11’s Infrastructure with limited guidance from Senior Project Managers.
• Complete project deliveries ensuring milestones, timelines and budgets are met and that successful customer outcomes are achieved.
• Follow 11:11 Systems project management practices and apply good common sense to each deployment utilizing the appropriate tools for each scope of work.
• Handle administrative tasks as necessary on projects to keep individual contributors focused on production work.
• Foster communication and transparency amongst all teams involved in the delivery of projects, including customers
• Contribute to the continuous improvement of delivery processes by offering feedback and suggestions on how to better deliver positive customer outcomes.
• Work supportively with colleagues, operating in a manner that is consistent with 11:11’s Code of Business Ethics and Company Values
• Responsibly receive, transmit, and handle company data and information per Company data handling agreements, work procedures and policies
• Review and follow company policies and guidelines, data privacy practices, including annual compliance training certification and policy acknowledgements
• Additional duties as assigned

Who You Are & What You’ll Bring:
• Bachelor’s degree or 2+ years of work experience required
• 2+ years of demonstrated experience leading people and teams
• CAPM / PMP preferred but not required
• Excellent communicator, high energy, positive attitude, aptitude for professional growth
• Excellent organizational and multi-tasking skills; attention to detail
• Capable of handling multiple projects of various sizes simultaneously
• Motivated for success

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions.

Benefits:
• Healthcare Insurance Plan
• Life Insurance
• Paid Vacation & Holidays
• India Pension Scheme