Global Network Support Technician

About Our Team
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

We are a dynamic team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. We collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And we experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Job Description
We at Amazon Data Services India Private Limited ('ADSIPL'), are looking to hire a highly motivated, best-in-class Network Technician to join our growing team within its infrastructure operations. The candidate will work with minimum supervision in a dynamic environment to drive the stability and sustainability of our next-generation networks and to develop innovative ways to automate and scale our network as we expand.

The position responsibilities will include scaling support of several data center locations of ADSIPL in India and be responsible for day-to-day assistance with capacity management. The Network Technician will work closely with both internal customers of ADSIPL and external vendors to facilitate smooth project execution as directed by Technical Program Managers.

Requirements
- 2+ years of experience in computer hardware troubleshooting and repair
- 1+ years of experience in computer networking
- High school or equivalent diploma
- Previous experience working in a Data Center environment
- Experience dealing effectively with customers during problem resolution
- Experience operating efficiently under pressure

About Amazon Web Services
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses