DevOps Support Engineer

Job Title: RunOps Support – Platform and Infra

Job Type: Full-Time

Location: Hybrid – Hyderabad, Pune, New Delhi

About Us

At micro1 we’re building the world’s first AI recruitment engine to match the world’s most talented people with their dream jobs. As a core team member, you’ll be at the forefront of AI innovation, contributing to our company’s expansion while collaborating with Silicon Valley’s fastest-growing companies. You’ll thrive in a supportive, fast-paced, and innovative environment, tackling exciting challenges while unlocking unparalleled career growth and development.

Job Summary:

We are looking for RunOps Support Engineers to join our Platform and Infra team, supporting day-to-day operations across a large-scale distributed infrastructure. You will be responsible for ensuring uptime, managing deployments, and troubleshooting production issues across cloud-native services, with a specific focus on AWS, Kubernetes, Databricks, GitLab, and Flask REST APIs.

Key Responsibilities:
• Monitor and maintain platform infrastructure, ensuring high availability and performance.
• Support and automate CI/CD processes via GitLab pipelines.
• Collaborate with engineering and SRE teams to respond to incidents and root cause analysis.
• Manage Kubernetes clusters, deployments, and container lifecycle.
• Support and debug Flask REST APIs and backend systems running in production.
• Contribute to runbooks and operational documentation.
• Participate in on-call rotations and production issue triage (for mid and lead levels).
• Drive automation and improvements in infrastructure reliability and scalability (lead level).

Required Skills & Qualifications:
• Proficiency in AWS services, with hands-on production support experience.
• Strong understanding of Kubernetes operations and container lifecycle.
• Experience using Databricks in a production environment.
• Familiarity with GitLab CI/CD pipelines and version control practices.
• Experience working with Flask REST APIs (debugging and support).
• Solid troubleshooting, monitoring, and alerting skills.
• Strong communication and documentation abilities.