Administrative Assistant (Secretary 1)

At the Department of Opportunities and Social Development (OSD), we are a large and diverse department providing a broad portfolio of programs and services including Child and Family Wellbeing (CFW), Employment Support Services(ESS), Income Assistance (IA), Homelessness and Supportive Housing, and Disability Support Program(DSP).


Through our services, we advocate and help vulnerable Nova Scotians be independent, self-reliant, and secure. We work collaboratively across the province with a strong dedicated network of supports and staff, to achieve desired and shared outcomes for all.


About Our Opportunity

As the Secretary, you will be at the heart of our department's administrative engine, ensuring seamless operations and providing vital support to our staff.


You'll be the welcoming face at the front desk, assisting visitors and stepping in as a reliable backup for your fellow clerical team members. If you're enthusiastic about maintaining efficiency and making a positive first impression, we invite you to be a key part of our team.

Primary Accountabilities

This role is diverse, requiring your efficiency, confidentiality, and adaptability in a fast-paced environment. Your contributions will be integral to meeting tight operational deadlines and ensuring the smooth flow of our operations. Key responsibilities of yours include:

Maintaining and organizing files using the STAR/STOR system, ensuring information retrieval is swift and accurate.
Document management, including faxing, copying, scanning, and filing.
Responding to Freedom of Information and Protection of Privacy (FOIPOP) requests by promptly retrieving the necessary information to facilitate requests.
Processing incoming and outgoing mail efficiently.
Responding to general inquiries and routing calls to the appropriate contacts.
Ensuring discretion when typing a range of documents, including confidential correspondence and reports, and entering client notes into the Integrated Case Management System (ICM).
Ensuring files and documentation are organized and up-to-date.
Scheduling meetings and managing calendars to keep operations on track.