Job Description
B
BolsterBiz
Customer Support Representative - Work from Home Jobs
BolsterBiz • नई दिल्ली, दिल्ली • Job Vacancies के ज़रिए
फ़ुल-टाइम
किसी डिग्री का ज़िक्र नहीं है
आवेदन करें: Job Vacancies
काम का वर्णन
About the job
Job Description
The ideal candidate is an energetic self-starter. You will be the face of an upcoming fintech company – you will own the customer relationship from the very beginning. You will interact with customers who are emailing, calling, and texting about product questions and account/transaction inquiries. It's important that you can work during Pacific U.S. time zone hours.
Come join a team of intelligent, fast-paced and mission-driven team!!
About the Position: Customer Support plays an indispensable role in our success as a company. You will be the voice of the company, helping our customers have a positive experience. You must be calm, caring, and compassionate, and have a strong sense of empathy in difficult situations.
What You’ll Do
Customer Experience is a core focus of our company. The CX specialist will also serve as a voice for our customers by helping our product and tech team design user centered features and create a seamless user experience.
Responsibilities
• Responding to customer inbounds via email and chat in a timebound manner.
• Providing product feedback to the management team
• Troubleshoot user problems
• Document technical issues and deviations from specifications
• Collaborate with the engineering and product management teams to help reproduce and resolve technical issues
• Helping inform our product roadmap and customer experience based on your customer interactions.
Who we are looking for: Our ideal CX candidate will enjoy building relationships with customers. We are looking for someone who is self-sufficient, driven, and empathetic.
• 2+ years of experience working directly with customers in a support role.
• Great communication skills via phone, email, and chat
• Strong knowledge of customer service software and development tools including Zendesk, Jira, and Slack.
• Experience defining KPI’s and measuring support-related activities.
• It's important that you can work during Pacific U.S. time zone hours.
• Self-motivation and an attitude that gets things done
इस लिस्टिंग की शिकायत करें
BolsterBiz में और नौकरियां
BolsterBiz के लिए वेब पर मौजूद नतीजे देखें
S
Shine Airways
Data Typing (0-1 Years)
Shine Airways • नई दिल्ली, दिल्ली • Placement India के ज़रिए
फ़ुल-टाइम
आवेदन करें: Placement India
काम का वर्णन
Hiring for 7+1 Data Typing Jobs in Delhi NCR,Gurgaon,Chandigarh,Bhopal,Indore,Udaipur,Patna,Lucknow,Jalandhar,Gwalior, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, Vocational Course, , , , , , , with Good knowledge in Data Entry Operator,Data Entry,Online Data Entry,Data Entry Clerk,Computer Incharge,computer operator etc.
• Experience
0 - 1 Years
• No. of Openings
7+1
• Education
B.A, B.B.A, B.Com, B.Ed, B.Sc, Higher Secondary, M.A, M.Sc, Secondary School, Vocational Course
• Role
Data Typist
• Industry Type
Call Centre / BPO / KPO / ITES / LPO
• Gender
[ Male / Female ]
• Job Country
India
• Type of Job
Full Time
• Work Location Type
Work from Home
