Luxury Hotel Receptionist

As a Front Desk Agent at Htel Swexan, you will play a vital role in creating memorable experiences for our guests. Your responsibilities will include:

Welcoming guests, answering phone calls, and addressing their inquiries.
Using hotel technology to streamline check-in/check-out processes and provide exceptional service.
Assigning rooms based on availability and guest preferences.
Collaborating with other departments to ensure seamless guest experiences.
Providing accurate information about hotel amenities, services, and local attractions.
You will also be expected to maintain a clean and organized workspace, adhere to hotel policies and procedures, and report any incidents or concerns to your supervisor.