Backend Software Engineer

About Us
Swivl is the leading provider of self-storage automation solutions. Our goal is to make AI accessible to all businesses, regardless of size.

We've built a fully integrated conversational AI platform that enables operators to power digital assistants, online self-service automation, website inventory recommendations, call center deflection, and omni-channel experiences.

About the Role
We're seeking a senior engineer to help us build and maintain our omni-channel communication integrations. This platform integrates various communication channels such as voice, chat, email, SMS, and other emerging channels to provide seamless interaction between businesses and their customers.

As a member of our engineering team, you'll be responsible for owning and advancing this critical component of our service offerings. You will design, build, and maintain scalable and robust communication systems. You will lead architecture discussions and planning to enhance platform capabilities and performance.