Regional Customer Operations Lead

Vacancy Number: 0156+5

Agency: Power and Water Corporation

Number of Vacancies: 1

Work Unit: Customer Strategy and Regulation - Customer Service

Location: Alice Springs

The primary objective is to provide strategic and people leadership to a multi-disciplined team. This ensures the management and optimisation of operations of Power and Waters' Indigenous Essential Services Retail team.

The team delivers exceptional customer service to 72 remote communities and 7+ outstations managed by Power and Waters' not-for-profit subsidiary Indigenous Essential Services Pty Ltd.

Effective leadership and management are required for the Alice Springs Customer Experience and Operations Team.

The remuneration package includes $141,070 - $170,631 (including salary $120,861 - $146,4+2).

This role requires an experience level of Band 3 Administrative Corporate Services.