Non Voice BPO Projects

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Team Works Consultancy


Customer Resolutions Professional - BPO (2-10 yrs)
Team Works Consultancy • Bengaluru, Karnataka • via Updazz.com
Full–time
Apply on Updazz.com
Job description
- Display effective collection techniques, call handling skills, and negotiate with confidence to obtain delinquency resolution.

- Provide accurate and relevant information to the customer.

- Inbound and outbound calls for loans current month owing through foreclosure (Customer Service and Collection Calls in English)

- Effectively provide prompt, accurate and professional responses to customer...
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VictaMan Services Private Limited


Non Voice BPO Projects
VictaMan Services Private Limited • Bengaluru, Karnataka • via Expertia AI
₹3L–₹4L a year
Full–time
No Degree Mentioned
Apply directly on Expertia AI
Apply on LinkedIn
Apply directly on Jobaaj
Apply on Trabajo.org
Apply on JobLeads
Apply on Jobrapido.com
Apply on Post Job - CallCenterJob.co.in
Job description
Description

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We are looking for skilled Inbound Customer Service Representatives with over 3 years of experience in international customer service. Candidates must have excellent spoken English skills, be 12th pass, and aged between 18 to 30 years. As a part of our team, you will handle customer inquiries, provide accurate information, and ensure high levels of customer satisfaction.
• Responsibilities:

- Handle inbound customer queries via phone, email, and chat.

- Provide prompt, accurate, and courteous responses to customer inquiries.

- Build rapport and maintain positive relationships with customers.

- Follow communication procedures, guidelines, and policies.

- Identify and escalate priority issues as per established protocols.
• Requirements:

- Minimum 3 years of experience in inbound international customer service.

- Excellent spoken English and strong communication skills.

- High school diploma (12th pass) required.

- Age between 18 to 30 years.

- Proficiency in CRM software and MS Office.

If you meet these qualifications and are passionate about delivering exceptional customer service, we invite you to apply for this rewarding opportunity.

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This description clearly outlines the necessary experience, language proficiency, educational background, and age range required for the role of Inbound Customer Service Representative.