Drug Safety Specialist

Title: Safety Program Advisor REMS

Duration : 10 months Contract

Location : Remote

Pay Rate: $40-42/Hour on W2

Job Description:

Candidates should have some type of experience with Risk or Evaluating Risk, or Safety

These are NEW roles that have been created that will go to the end of the year, might extend into 2026 (unknown)

These new roles were created for the REMS customers (Risk Evaluation & Mitigation Strategy)

Should have high level of Customer Service Exp not call center positions

Will handle operational inquiries and any questions that need to be answered

Will "proactively and reactively" reaching out to REMS customers to introduce themselves, offer educational assistance (on portals, audits, internal processes) and procedures to ensure the guidelines are being met for REMS

Will provide high level customer service to the REMS customers

Assist with educating healthcare professionals (HCPs)

It would be helpful if candidates have prior healthcare experience, or a background in risk or compliance

Must be able to have those softskills to build strong relationships and rapport

Travel is required up to 25% of the time: could be if all + are able to start together may have training onsite in Titusville, could be asked to travel to conferences to ensure a REMS rep is present (which will depend on the status of the product), or if there is a high touch customer that needs a Face-2-Face could be asked to travel to meet with them

Top 3 Skills:

Must have worked with the public or some kind of patient care using Customer Service skills

Must have problem solving skills and be able to use on the spot, or be able to follow-up with a solution

Must be able to work independently AND together as a team member