Customer Service Representative(Remote)

Our Company is currently seeking a Customer Service Representative.

Job Responsibilities

Take over closed deals and assist clients with onboarding

Ensure fast paced and uninterrupted support to clients via email or phone as needed

Vendor communication for timely delivery of our clients’ service

Create and maintain documentation for the processes you own

Improve client response rates as well as client satisfaction

Requirements / Must Have

Previous experience in a customer service

Previous experience in corporate services business is a plus

Self motivated to learn new skills

Empathy

Proactiveness

Self-Starter Type

Ability to self organize based on priorities

Listen, Learn, Grow mindset

Excellent command of English – written and spoken

Experience working remote

Benefits

Work from anywhere, on a flexible schedule, part of a fully remote team

Compensation based on experience