IT Helpdesk Associate (Remote)

Job Title: IT Helpdesk Associate (Remote)


Employment Type: Remote (Part-Time/Contract)


Location: Remote within one of the following countries: United States, United Kingdom, Canada, Ireland, Australia, or New Zealand.


Compensation: Estimated range: USD 5,000–8,000 per month, depending on location, experience, scope of responsibilities, and performance expectations for a full-time schedule.


About the Role

This role supports day-to-day operational, content, research, data, and AI-related activities to help ensure smooth delivery across multiple projects in a fully remote environment. You will collaborate closely with the team to keep information organised, tasks on track, and workflows efficient.


Key Responsibilities

Assist with project tasks such as content preparation, data entry and maintenance, online research, basic analysis, operations support, AI-output review, documentation, and coordination.
Review, organise, and update information with a high level of accuracy and attention to detail.
Communicate clearly with team members through written and verbal channels and provide timely updates on task status and progress.