Field Service Technician

Trades & Services
Technician
Perth
Permanent / Full Time
9/2/2026

Free gym with 24/7 access
Weekly pay
Recovery day program to improve work life balance
About Us:
Headquartered in Perth, Western Australia, MineARC Systems are a global leader in the development, manufacture and supply of emergency refuge chambers, as well as remote monitoring, tracking and communications technologies, across the mining, petrochemical, tunnelling, biotechnology and agricultural industries. Established locally in 1999, MineARC Systems exporting to in excess of 70 countries. MineARC Systems has offices and manufacturing facilities dotted around the globe, that continually best position us at the forefront of controlled environment and safe refuge technology.

A career with MineARC Systems, is a career with an organisation that is serious about investing in our most important asset, our people, to best support individual professional development and career progression goals and satisfy the growing demand for our business.

The Role:
MineARC Systems has a great opportunity for a Field Service Technician to join our Kewdale based Service Department. Reporting to the Service Manager this key role will include ad hoc travel to sites, where our large client base have MineARC Systems products on site at their remote operations.

Key responsibilities include:
Provide technical support and on-site servicing of MineARC Refuge Chambers
Diagnose and repair technical issues where possible
Provide ongoing support and training to clients on how to best use and service MineARC products
Maintain accurate records
Assist with technical installations & commissioning
The promotion of MineARC products where possible
About you:
With a genuine interest in technology and innovation, and a strong mechanical aptitude, you are hands on and enjoy getting out in the field, fixing things and talking to people.
Mechanically savvy, with hands on experience using tools
Having a basic understanding of electronics / networking and control systems would be highly desirable
Fault-finding, UPS system experience and a keen interest in new technologies is also advantageous
The ability to travel (domestic) when required, including at short notice
Be customer service focused and solutions orientated
Previous exposure to underground mining will be highly regarded, although certainly not essential
Must hold a current Drivers Licence
You present well, have excellent communication skills and the ability to talk to and build rapport with relevant internal & external stakeholders
Once trained and up to speed, you can confidently train small groups on the use of MineARC products
You possess a strong work ethic and are comfortable working autonomously or as part of a team
Well organised, with solid time-management skills and a keen attention to detail
The ability to use initiative and take ownership of assigned tasks through to completion
Benefits:
An opportunity to work at a growing international company whilst collaborating with a highly motivated team
Free gym with 24/7 access
Weekly pay
Opportunities for career progression
Social club and regular events
Travel Australia and South East Asia
Recovery day program to improve work life balance