Job Description
Current Employees:
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The Executive Director for Student Information Systems is responsible for all aspects of student information system and integrations. This covers functions such as course descriptions, classroom assignments, course registration, tuition calculations and payments, class rosters, faculty assignment, grade entry, transcripts, degree requirements, matriculation, and graduation. The person in this position will be expected to work with academic leaders across the university to remove friction points, improve processes, and identify strategic opportunities to enhance the student experience.
Department Specific Functions
1. Collaborates with academic leadership, student accounts, enrollment management, advising, financial aid, and other organizations to remove friction points, improve processes, and identify strategic opportunities to enhance the student experience.
2. Interacts with vendors to negotiate terms and conditions, design solutions, implement systems, and schedule system patching and maintenance.
3. Provides leadership in the exploration and adoption of new technologies, including cloud infrastructure and manages the migration of legacy systems to modern platforms to improve security, scalability, and performance.
4. Guides the strategic use of data and reporting tools to inform decision-making and optimize operational efficiency, including analysis and summary of data so it can be interpreted and understood by academic leadership.
5. Identifies opportunities for custom development within the Student Information System to address the university’s most pressing needs.
6. Hosts debriefing sessions after major events to identify opportunities for improvement.
7. Directs infrastructure management, including hardware lifecycle, server environments, and tools to maintain a robust and secure IT environment.
8. Maintains and operates a suite of third-party tools needed to add functionality, automate actions, improve workflows, or enhance the student experience.
9. Manages key partnerships with other university IT teams (e.g., Security, Identity, Infrastructure, Administrative Systems, Service Desk, Academic Technologies, etc.) to ensure cohesive technology solutions and compliance with university standards.
Minimum Qualifications
Education:
Bachelor’s degree. Master’s Degree in Information Technology, Higher Education Administration, or a related technical field is preferred
Certification and Licensing:
Project management or ITIL certifications preferred
Experience:
Minimum 5 years of relevant experience
Project management experience required
Experience managing a student information system required
Experience working with sensitive data such as FERPA records
Experience implementing and integrating cloud-based applications
Strategic planning experience
Any relevant education, certifications and/or work experience may be considered
Knowledge, Skills and Attitudes:
Excellent written and oral communication skills required
Ability to communicate technical information to non-technical audiences required
Ability to lead cross-functional teams toward a common goal required
The University of Miami is recognized as one of the nation’s premier research institutions and academic health systems and is among the largest employers in South Florida.
With more than 20,000 faculty and staff, the University is committed to excellence and guided by a mission to positively impact the lives of students, patients, and communities locally and globally.
We are dedicated to fostering a culture where every individual feels valued and empowered to contribute meaningfully. United by shared values, the University community works together to build an environment defined by purpose, collaboration, and service.
The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.
Job Status:
Full time
Employee Type:
Staff
