Job Description
Seminole Gaming is the premier entertainment destination in Central Florida, offering a unique and exciting work environment. As an Event Marketing Representative, you will play a vital role in creating unforgettable experiences for our guests.
About Us
We are committed to providing unparalleled service and making every guest feel like a rock star. Our staff is dedicated to ensuring that every interaction is exceptional, and we strive to create a fun and inclusive work environment.
Key Responsibilities
Assist in the execution of marketing events such as concerts, gift giveaways, specialty events & shows, drawings, off-site activations and tournaments.
Greet and provide personalized service for VIP Guests.
Maintain a high level of discretion and confidentiality when interacting with VIP Guests.
Participate in the development and implementation of marketing initiatives from guest enrollment to event execution.
Collaborate with cross-functional teams to ensure seamless event execution.
Perform other duties as assigned.
Requirements
To be successful in this role, you must have:
6 months of customer service experience, preferably in a casino or hospitality environment.
The ability to work late nights, weekends, and holidays depending on assigned schedule.
The ability to maintain the tradition of superior Guest Service at Seminole Hard Rock Tampa.
Strong passion for great Guest Service.
Must possess strong verbal and non-verbal communication skills.
Must be energetic, caring, and compassionate.
Belief and desire to represent our core values of: Integrity, Respect, Accountability, Passion and Dedication, Communication, and Fun.
Ability to anticipate and meet Guests needs.
Must conduct themselves in accordance with all Gaming Commission Regulations, and Seminole Tribe of Florida departmental policies and procedures.
Must be able to work standing/walking for long periods of time, with or without reasonable accommodation.
Must be able to lift/move up to 40 pounds.
Work Environment
Duties and responsibilities are typically performed on the Casino Floor in a fast-paced, guest-smoking environment, with constant exposure to general public and excessive noise.
Please note that this list is not exhaustive and exceptions may apply for certain departments.
Native American Preference Policy
The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.
Employment Process
Seminole Gaming's employment process requires candidates to obtain gaming licensure by successfully completing a background check with Seminole Gaming Compliance and Regulations, prior to beginning employment. These background checks may include, but are not limited to:
Credit Check
Criminal Background Check
Drug Screen
Why Work With Us
We offer a competitive benefits package, including Medical, Dental, Vision & Life Insurances, 401K, Paid time off, Annual Bonus Opportunity and more. If you're passionate about delivering exceptional Guest Service and creating unforgettable experiences, we'd love to hear from you!
