Job Description
Qualifications
Computer or Technology literate – familiarity with PC operating systems and Proficient in Word, Excel, Outlook, Zoom
Ability to sit, stand, walk, and answer phone calls for long periods of time
Bilingual in Spanish is highly valued but not required
Ability to work on multiple projects at once
No educational experience is required
Benefits
Benefits: Bright Event Rentals offers all full time Team Members full benefits including Medical, Dental, Life, Vision, and a healthy 401k program plus weekly pay
Bright also holds special Team Member celebrations including Safety BBQs, Employee Appreciations and companywide activities recognizing all team efforts, Bright truly values a family orientated working environment
Responsibilities
An Event Consultant for Bight Event Rentals is the direct point of contact between client and service
As an Event Consultant, you will directly assist clients over the phone with any questions about product, order placement, and directly inputting client information into the rental system
An Event Consultant must also communicate with both Sales and Operation teams to assure product availability but also deliver details and updates for assured delivery and installation of equipment
The Event Consultant must always be detailed and timely with communication so that events are executed efficiently and to the satisfaction of the client,
Provide exceptional customer service over the phone and in person
Coordinate showroom appointments with clients
Create and fill tickets for clients into the rental management system
Assist clients with product needs including recommending any additional product
Answer any sales inquiries or questions over the phone during business hours
Communicate effectively with Sales and Operations team for product availability and discrepancies
Partner with an Event Director for any additional assistance regarding an event including adding or replacing product
Accurately bill and track client orders
Job description
Now Hiring
Event Consultant
Bright Event Rentals is a leader in the full-service event rental industry. We help create unique, memorable experiences from weddings to corporate events, and take great care of our clients and Team Members alike. Our business is predicated on excellent service and execution. Join our Team Now @ Bright.com/Careers
Event Consultant
An Event Consultant for Bight Event Rentals is the direct point of contact between client and service. As an Event Consultant, you will directly assist clients over the phone with any questions about product, order placement, and directly inputting client information into the rental system. An Event Consultant must also communicate with both Sales and Operation teams to assure product availability but also deliver details and updates for assured delivery and installation of equipment. The Event Consultant must always be detailed and timely with communication so that events are executed efficiently and to the satisfaction of the client,
Job Responsibilities
• Provide exceptional customer service over the phone and in person.
• Coordinate showroom appointments with clients.
• Create and fill tickets for clients into the rental management system.
• Assist clients with product needs including recommending any additional product.
• Answer any sales inquiries or questions over the phone during business hours.
• Communicate effectively with Sales and Operations team for product availability and discrepancies.
• Partner with an Event Director for any additional assistance regarding an event including adding or replacing product.
• Accurately bill and track client orders
Qualifications For Event Consultant
• Computer or Technology literate – familiarity with PC operating systems and Proficient in Word, Excel, Outlook, Zoom
• Ability to sit, stand, walk, and answer phone calls for long periods of time.
• Administrative, sales, or customer experience is desirable.
• Bilingual in Spanish is highly valued but not required.
• Ability to work on multiple projects at once.
• No educational experience is required.
Benefits: Bright Event Rentals offers all full time Team Members full benefits including Medical, Dental, Life, Vision, and a healthy 401k program plus weekly pay. Bright also holds special Team Member celebrations including Safety BBQs, Employee Appreciations and companywide activities recognizing all team efforts, Bright truly values a family orientated working environment.
