Duty Manager

Location
Auckland City 1010
 
Full job description
Welcome to Star Group, Aotearoa's biggest little hospitality group, with an amazing community of venues dotted around New Zealand. It's simple, our purpose is to bring the best of New Zealand hospitality to our people and local communities.

Right now, we’re looking for 4 Duty Managers to join our Auckland team. If you love fast-paced service, working with people, and leading from the front, read on!


What you’ll bring:
3+ years’ hospitality experience and are confident leading a team while ensuring compliance with NZ Liquor Licensing laws.
A current LCQ and Manager’s Certificate.
Confidence managing shifts and ensuring compliance with NZ liquor laws.
You’re no stranger to flexible hours across a 7-day roster, including weekends.
A passion for creating outstanding customer experiences.
Great communication skills, strong attention to detail, and the ability to coach and support others.

What you’ll be doing:
Supervising daily operations and leading the team across all service periods.
Maintaining compliance with NZ liquor licensing laws and health & safety regulations.
Focusing on wage and cost of goods (COG) targets to support profitability and ensure resourcing aligns with sales activity.
Opening and closing the venue, cashing up, and completing operational reporting.
Actively supporting team development and service training.
Engaging with guests, managing complaints, and ensuring the venue maintains a high standard of presentation and service.
Contributing to the delivery of venue targets, team incentives, and company initiatives.

What we’re offering:
$27–$30 per hour, minimum 30 hours per week.
Real career development and support from a people-first hospitality brand.
A fun, connected workplace where we back our people to thrive.
If this sounds like a bit of you, apply now and join a proudly kiwi-owned company that loves what we do and who we do it with.
Applications close: 4 August 2026