Drainage Quotes Administrator

Full job description
Company Overview

MetroRod Ltd is the UK's leading drainage company, dedicated to providing exceptional drain cleaning and maintenance services. We pride ourselves on our commitment to high standards of customer care and are always looking for talented individuals to join our enthusiastic team.

Summary

We are seeking an Administrator to support our operations at MetroRod Ltd. This role is crucial in ensuring the smooth running of our drain maintenance and cleaning services. Based in Great Britain, you will play a key role in delivering excellent customer service while managing essential administrative tasks.

Responsibilities

As an Office Quotes Administrator, you will be providing excellent customer service by:

Deepening relationships by effectively handling direct enquiries and quotations by both email and phone.

Deliver right first time service excellence by ensuring you maintain a sound understanding of Metro Rod Merseyside's products and services.

Typing up quotes from engineers notes for customers to approve works

Answer telephone call, replay to emails

training in all areas of the business

Requirements

Strong organizational skills with attention to detail.
Familiarity with data entry processes and office software applications.
Excellent phone etiquette and communication skills.
Excellent Email communication skills
Ability to work independently as well as part of a team.
8am till 4pm office based
If you are passionate about providing excellent service and have the skills we’re looking for, we invite you to apply today and become a valued member of the MetroRod Ltd team!

Job Type: Full-time

Pay: From £12.21 per hour

Expected hours: 37.5 per week

Benefits:

Company pension
Free parking
On-site parking
Schedule:

Monday to Friday
No weekends
Language:

English (required)
Work Location: In person

Reference ID: Office Administrator