Dental Receptionist

Responsibilities:
- Greet and check-in patients, ensuring a positive and welcoming experience
- Answer phone calls and schedule appointments, providing excellent customer service
- Verify patient insurance information and collect necessary co-pays or payments
- Maintain patient records and update information as needed in electronic dental record systems
- Assist with dental administrative support tasks, including filing, faxing, and scanning documents
- Coordinate referrals to other healthcare providers or specialists as necessary
- Collaborate with medical staff to ensure smooth patient flow and efficient operations
- Maintain cleanliness and organization of the reception area and waiting room

Qualifications:
- Previous experience as a medical receptionist or in a similar role is preferred
- Familiarity with phone systems and handling multiple lines
- Proficiency in using electronic medical record systems such as Epic, eClinicalWorks, or Dentrix
- Strong organizational skills with attention to detail
- Excellent interpersonal and communication skills to interact effectively with patients and healthcare professionals
- Ability to handle confidential information with sensitivity and discretion
- Knowledge of medical terminology and procedures is a plus
- Flexibility to work in a fast-paced environment, including occasional evenings or weekends if required

Please note that this job description is not exhaustive and additional responsibilities may be assigned based on the needs of the healthcare facility.

Job Type: Full-time

Pay: $17.00 - $18.00 per hour

Expected hours: 38 per week

Benefits:
• Paid time off

Schedule:
• 8 hour shift
• Monday to Friday
• Rotating weekends

Work Location: In person