Deloitte Careers | Service Now in Hisar

Job Description:

The Senior Analyst role will be aligned to a single Industry and will work as part of an extended NSE team for the industry in order to establish strong working relations. It is expected that the individual is responsible for end to end project delivery for the assigned industry.The Senior Analysts will also play a pivotal role in coaching and developing junior team members and share best practice

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Job Responsibilities:
• Configure the ServiceNow solution to meet identified business requirements, process guides and functional requirements
• Ensure that ServiceNow standard practices are utilized for all configuration and customization
• Provide configuration options to meet specific requirements identifying respective pros and cons for each option
• Develop integrations leveraging point-to-point interfaces, Web Services (REST / SOAP), file based transfers, etc.
• Provide training for each tools functionality both in person and through using other methods
• Provide insight and expertise into the ServiceNow configuration based on previous work experiences and training
• Complete the deployment of solutions across sub-production and production environments
• Participate in user story grooming session, elaboration and design sessions
• Actively support the Program Team by acting as main focal point when queries arise around tool functionalities and capabilities
• Review user stories to understand requirements and technical architecture documentation for solution
• Identify requirement “gaps” to maintain a high degree of quality in the solution build
• Troubleshoot any errors found in the ServiceNow configuration
• Develop integration design to support functional design including full documentation of methods, data transfers and error checking

Job Requirements:
• Proficient in Agile development and all phases of the Application Development Lifecycle
• Knowledge and experience with integrations with middleware such as TIBCO, Kafka, MuleSoft, Dell Boomi etc.
• Advanced ServiceNow technical skill – UI Policies, UI Macros, UI Pages, Client Scripts, Script Includes, Business Rules, Mid Server Configuration & Architecture, ACL’s, Import Sets, Transform Maps and Update sets
• Experience with software development support tools (e.g. Jira, Rally etc.)
• Strong problem solving and analytical skills
• Experience with data conversion and migration
• Must be professional, well-spoken and able to interact with onsite teams and customers
• Certified ServiceNow System Administrator (CSA)
• Must be self-directed and able to manage competing priorities and proactively communicate when conflicts arise

Qualification & Experience:
• Bachelor’s degree in Software Engineering, Information Systems, Business, or equivalent
• Knowledge and experience with JavaScript, PowerShell, JSON, REST and SOAP
• Minimum of 4 years of ServiceNow implementation experience in large complex environments is required
• Minimum of 3 years of professional experience performing technology implementations is required

Job Details:

Company: Deloitte

Vacancy Type: Full Time

Job Location: Hisar, Haryana, IN

Application Deadline: N/A

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