Company Information
One of Canada’s oldest and most respected debt solution providers. We help people get out of debt and start rebuilding their lives again. Established in 1979, Farber has over 250 employees working across Canada and has helped over 100,000+ Canadians get out of debt.
And now, we’re embarking on our next stage of innovation & significant growth. To do that, we hire experienced, enthusiastic, motivated, innovative, and customer-centric team members to play critical roles in helping us reach our ambitious goals.
Join us in better serving the growing number of Canadians who are in need of help.
Position Summary
We are looking for a Debt Solutions Manager to join our team on a remote basis (must be willing to meet with clients in-person when requested). In this position the ideal candidate will be involved in meeting with potential clients to review their financial situation and recommending a solution based on one of the services we offer.
Responsibilities
Assisting the firm within a dynamic position with the development and growth of its existing insolvency practice in Canada
Responding to initial contact from insolvent persons by telephone, e-mail, etc., meeting clients face to-face or in telephone meetings, understanding their particular needs and matching those to one of our solutions where it is in the client’s best interests
Liaising with the centralized teams that handle most initial calls and web inquiries and other departments
Drafting documentation and inputting data in appropriate systems
Documenting client situations clearly to facilitate subsequent data processing in the back office
Retaining the critical relationship with the debtor during the administration of the estate
Handling communication of material issues to the debtor
Developing your practice in any region where we practice as none of our territories are considered exclusive
Familiarizing yourself with all products and services offered by Farber Financial Group and making those services available to your referral network as opportunities present themselves; and
Attending training, team meetings, and Firm events as required
Qualifications
Proven willingness to develop and grow a practice area with the support of firm management
Enrollment in the Trustee’s program, or desire and willingness to enroll in the program, would be an asset but is not a requirement
Completion of, or willingness to enroll in, the Insolvency Administrator’s Course would be an asset
Consumer insolvency practice experience is considered an asset but is not a requirement
Excellent listening, selling and closing skills in the context of our highly professional and ethical standards
Demonstrated track record in achieving sales quotas and results oriented attitude
Strong interpersonal and negotiations skills
Proficiency in personal one-on–one marketing; experience in building trust and maintaining long term referral relationships
High personal standards of integrity, honesty, empathy and trustworthiness
Co-operative team player with an unwavering focus on customer service
Well organized and detail-oriented so that the paperwork flowing from a successful sale can be effectively dealt with by our back-office infrastructure
Assertive, confident, enthusiastic, and a passion for sales, with an entrepreneurial spirit
Assume personal ownership and responsibility for your work and actions
Ability to work independently to meet objectives, goals and timelines
Excellent time management skills to ensure clients’ needs are being actively heard and met
Our Culture at Farber
At Farber, we’re in the business of helping people—and this ethos extends not only to our clients, but to our employees, partners. We are committed to taking action and to deliver an inclusive, diverse, and equitable workplace that our staff experience every day. This commitment also shapes our culture, which is one of a kind and unique. We are proud to have a dedicated culture committee who organize events, and consists of staff volunteers, they hand out awards for recognition and support the many holidays in our community to celebrate our inclusive and diverse workforce at Farber.
Farber encourages applications from all qualified candidates who represent the diversity of Canada.
If you require any accommodations throughout the recruitment process—including alternate interview formats, accessible materials, or any other accommodations—we encourage you to contact us at
[email protected].
We thank all candidates for submitting their resume, however, only those selected for an interview will be contacted.
