Job Description
Job description
Job DescriptionUnited's Digital technology team is looking for an experienced Usability/Accessibility tester to join our Digital Reliability team. As an Accessibility Tester at United, you will work collaboratively with our Agile/Scrum teams responsible for testing our digital products for compliance with accessibility standards, such as WCAG 2.0. You will also be responsible for writing and maintaining accessibility testing documentation, such as test plans, test cases, and bug reports. The ideal candidate will have experience with a variety of accessibility testing tools and methodologies (e.g., VoiceOver, JAWS, Dragon Naturally Speaking, ZoomText, TalkBack, Speak to Me, axe DevTools), as well as a strong understanding of accessibility standards and how they apply to web, mobile, and software applications. Understand and apply accessibility guidelines (WCAG, Section 508, ADA, AODA) to United Digital productsPerform manual (an or automated) testing of digital products for compliance with accessibility standardsBe able to describe accessibility issues and recommendations for resolving same in bug reports to developersRetest products after fixes have been implemented to ensure that issues have been properly addressedKnowledge of the latest accessibility technologies and trendsEducate team members on accessibility best practicesAdvocate for the inclusion of accessibility considerations in all phases of product developmentParticipate in usability testing to provide insights on how people with accessibility challenges use United productsAssist with the creation of accessibility-related documentation, such as policies, procedures, and user guidesProvide training and awareness sessions on accessibility topics to internal and external audiencesDesign and write manual front-end test scripts for assigned workflows to validate design and configuration against defined requirementsAnalyze, resolve, and report on testing status, gaps, and issues to leadership during various testing cyclesBuild collaborative relationships with internal and external project stakeholders to achieve business objectives related to testing activities, defect investigations, issues, and concerns related to assigned testing and productsMaintain testing documentation and artifacts for each test as proof of validation. QualificationsRequiredApplicants for the Accessibility Tester role are required to have these qualifications: Knowledge of digital accessibility and inclusionKnowledge of regulations related to digital accessibility (e.g., Section 508, ADA, WCAG)Experience using accessibility evaluation tools and frameworksExperience using assistive technologies (e.g., VoiceOver, JAWS, Dragon Naturally Speaking, ZoomText, TalkBack, Speak to Me, axe DevTools)5 + years of combined related work experience and completed higher education and some level of Accessbility certification Must be eligible to work without sponsorship PreferredApplicants with the following qualifications will be preferred: Knowledge of web technologies (e.g., HTML, CSS, JavaScript and ARIA)Professional training in using assistive technologiesExperience conducting usability tests that include participants with accessibility challengesHas experience using assistive technology working on products or similar productsExperience using automation tools
