Customer Support Specialist

Company Description

Plactive is a company based in Jaipur with a motto of "Play to be Active," aiming to foster togetherness through meaningful experiences and keeping individuals active. We are committed to creating a positive and engaging environment for our customers.

Role Description

This is a full-time hybrid role for a Customer Support Specialist at Plactive. The Customer Support Specialist will be responsible for providing support to customers, ensuring their satisfaction, and offering technical assistance. This role is based in Jaipur / Bengaluru / Chennai with flexibility for remote work. Applicant should be bilingual or polyglot.

Qualifications
• Customer Support and Technical Support skills
• Interpersonal and Analytical Skills
• Ability to ensure customer satisfaction
• Excellent communication and problem-solving skills
• Experience in a customer-facing role
• Knowledge of CRM systems
• Strong attention to detail