IOConnect Software Solutions Pvt Ltd

Customer Support Associate

Mumbai, Maharashtra, India Customer Care Posted 8-Jul-2026
Actively Hiring Remote / WFH Full Time
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Job at a Glance

Category
Customer Care
Location
Mumbai, Maharashtra, India
Job Type
Remote / WFH
Company
IOConnect Software Solutions Pvt Ltd
Status
Open & Active

Job Description

Attending training sessions to grow knowledge of products and develop customer service skills.
Resolving phone, walk-in, mail, fax, and email customer inquiries.
Processing and logging incoming calls into the CRM system.
Identifying customer needs.
Forwarding and escalating inquiries to relevant individuals and departments.
Successful completion of provided training.
Proficient computer skills, including experience with CRM systems and MS Office suites.

Job Types: Full-time, Permanent...
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Job Details

Category Customer Care
Location Mumbai
Posted 2026-07-08 16:23:01
Type Remote / WFH
Status Active

Posted By

C
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