Job Description
TELUS Digital AI Data Solutions
Work from Home Internet Assessor - Punjabi Language
TELUS Digital AI Data Solutions • Noida, Uttar Pradesh • via LinkedIn
20 hours ago
Part-time
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Job description
In this role, you'll assess online search results to enhance their quality. You'll analyze and rate content relevance to search terms, while also reviewing language for grammar, tone, and cultural appropriateness. Your contribution improves a major search engine's quality by evaluating web content using your PC and smartphone.
We're searching for individuals who are passionate about social media and regular users of Gmail. This remote position requires ownership and daily use of a smartphone and familiarity with various social media platforms and Google products. Your reliability, adaptability, and adherence to guidelines are key.
This role offers the freedom to work remotely, allowing you to set your hours based on task availability.
The estimated earnings for this role is 3.50 USD per hour. Payment is based on completed tasks, with the potential for higher earnings based on productivity.
Requirements
• Proficiency in both written and verbal English & Punjabi
• Residency in India for the past 5 consecutive years
• Ownership and regular use of a smartphone (Android V5.0 or higher or iPhone running iOS version 14.0 or higher) and a desktop/laptop with an internet connection at your expense.
• Gmail as your primary email account
• Familiarity with current and historical business, media, sport, news, social media, and cultural affairs in your country of residency.
• Experience in navigating web browsers and smartphone apps for content interaction.
• Understanding of various social media environments, including memes, virality, and trends
Successful applicants will undergo a standard recruitment process, including a Punjabi language test and an open-book assessment. The role involves occasional quality assurance checks and offers long-term employment opportunities.
• All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, ****** orientation, gender identity, national origin, disability, or protected veteran status.
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Markovate
Customer Service Representative (Chat Support)
Markovate • New Delhi, Delhi • via LinkedIn
21 hours ago
Full–time
Apply on LinkedIn
Job description
About us:
Welcome to Markovate, where innovation meets excellence! With 50+ engineers, we excel in AI, ML, Blockchain, Cloud, and Web development. Our clients include Dell, Walmart, Nestle, NVMS, Kraftfoods, and Aisle 24 among others. Having delivered 300+ digital products, we offer a dynamic environment for professionals. Join us and be part of a team shaping the future of technology, working on impactful projects that redefine industries. Continuous learning, a talented team, and a customized approach make Markovate an exciting place to advance your career. Explore opportunities with us and contribute to building the future of AI and digital solutions!
We are currently expanding our team and seeking a talented and customer-focused individual to join us as a Customer Service Representative for our Client's Chat Support team.
Responsibilities:
• Engage with customers via web chat and email to address inquiries, resolve issues, and provide service information.
• Offer prompt, accurate, and professional responses to customer queries.
• Work during the night shift hours to support our global customer base.
• Maintain a high level of alertness and attentiveness during the night hours.
• Collaborate with customers across various chat platforms to deliver consistent and effective support.
• Manage multiple customer interactions simultaneously.
• Develop a deep understanding of our services to provide detailed and relevant information to customers.
• Identify and resolve customer issues, escalating to higher levels of support when necessary.
• Troubleshoot technical problems and provide step-by-step guidance.
• Maintain accurate and detailed records of customer interactions, transactions, and resolutions.
• Provide insights and feedback on common customer issues.
Requirements:
• Must have 2-3 years of previous experience in customer service, with a focus on chat support.
• Ability to work during the night shift hours.
• Should have working knowledge of the Freshchat platform.
• Must have proficiency in written English.
• Excellent communication skills with a strong command of grammar and spelling.
• Tech-savvy with the ability to navigate multiple systems and platforms.
• Strong problem-solving skills and a proactive approach to customer issues.
