Customer Service consultant

Join Our Team as a Customer Service Coordinator!

Do you enjoy talking with our elderly community? Do you have a knack for turning frowns upside down? If you answered "yes" with a smile, then we've got the perfect role for you at our call center!

Who We Are:
At VitalCALL, we're on a mission to delight our customers with every interaction. We believe that great service starts with a great team, and that's where you come in! We're a kind bunch who love helping others, and we're excited to welcome a new champion to our ranks.

What We're Looking For:
Super Communication Skills

Experience in Reception and redirecting calls
Empathy in Spades
Energy and Enthusiasm

Why Join Us?
Work alongside a group of talented, supportive, and fun individuals who love what they do. We're committed to your professional development and will help you reach your career goals. VitalCALL Customer Service offers a work-life balance with two days working from home. VitalCALL operates Monday-Friday, enjoy your weekends!

High volume Inbound call queue
Quickly understanding the nature of the call and transferring the customer through to the right department.
Assistance with adhoc Customer Service tasks
What we offer?

Monday-Friday shifts only between 8am-5pm AEST!

$70,000 salary per annum plus super

Free and onsite car parking available

Monthly lunches & birthday celebrations

Self-development and learning opportunities

Two days working from home available (subject to change)