Customer Care Professional

आवेदन करें
Customer Care Professional

Webvio Technologies Private Limited
कोलकाता, West Bengal
आवेदन करें
1 दिन पहले
फ़ुल-टाइम
Company Overview

Webvio Technologies Private Limited is a leading International BPO with a specialization in International Travel Sales Process . The company is headquartered in Kolkata and currently.

Job Overview

Job Title: Customer Care Specialist / Customer Care Executive

Job Type: Full-Time

Job Location: Kolkata

Salary Range: INR 15,000 to INR 28,000

Experience Level: Mid-Level (1-2 years)

Qualifications and Skills
• Minimum of 10+2, Graduates are welcome
• 1-2 years of experience in US travel Sales campaign
• Excellent communication skills
• Proficiency in Sales Processes, Customer Service, Customer Support, and Sales Management

Roles and Responsibilities
• Develop and maintain interaction and reputation with clients
• Understand the business needs of the clients
• Handle inbound process for Travel Sales with B2B & B2C clients
• Work in a full-time Night Shift job (+ pm-7 am)
• Resolve queries related to tickets and convert calls into sales opportunities
• Participate in Unlimited incentives program