Position Overview:
Wigwamen Incorporated is a long-established Indigenous non-profit housing provider serving the Toronto community since 1972. We are seeking an experienced Corporate Services Manager to play a central role in supporting our leadership, strengthening internal systems, and ensuring the organization runs smoothly, professionally, and in alignment with legislative and governance requirements.
This is a senior coordination and operations role that works closely with the Chief Executive Officer, and Chief Operating Officer. It is ideal for someone who enjoys bringing structure to complexity, supporting leadership decision-making, and ensuring that policies, systems, and internal practices are practical, well organized, and consistently applied.
Note: This role focuses on corporate services, administration, and internal systems. It does not include responsibility for organizational finance, which is led by the Director of Finance.
Key areas of responsibility
Executive & Board Support
Provide senior administrative and coordination support to the CEO and COO, including correspondence, briefing materials, reports, and follow-up tracking
Organize and summarize information to support executive and leadership decision-making
Coordinate Board operations, including meeting schedules, Board packages, records management, and meeting logistics
Attend Board meetings, as required, to support documentation and follow-up
Coordinate internal staff communications on behalf of leadership
Organizational Policies & Practices
Lead the development, review, and maintenance of organizational policies and administrative practices, including HR-related policies
Ensure policies are clear, practical, compliant with legislation, and aligned with organizational direction
Prepare policies and procedures for leadership review and approval
Coordinate communication and implementation of approved policies
Support identification of priority training needs in consultation with leadership
Privacy & Information Management
Serve as Wigwamen’s designated Privacy Officer
Develop and maintain practical privacy and confidentiality procedures
Support staff understanding of privacy, confidentiality, and appropriate information-handling practices
Human Resources Systems & Administration
Create, implement and maintain a Human Resources Information System (HRIS)
Coordinate employee records, personnel files, and HR documentation
Take a lead role in hiring, including posting positions, reviewing resumes, arranging and attending interviews, and screening and selecting candidates
Prepare employment letters, contracts, and related documentation
Coordinate onboarding and offboarding processes
Support benefits administration and liaise with benefit providers
Provide HR policy guidance and administrative support to the CEO/COO
IT Systems & Technology Coordination
Act as the internal liaison with Wigwamen’s managed IT service provider
Coordinate system access, equipment, and setup for staff onboarding, role changes, and departures
Manage procurement, inventory, and lifecycle tracking of IT equipment
Health & Safety Coordination
Serve as management liaison to the Health & Safety Representative
Coordinate health and safety documentation, training records, inspections, and compliance tracking
Support required reporting and follow-up actions
Office Operations & Administrative Coordination
Coordinate day-to-day office operations and internal administrative workflows
Support administrative staff through work planning, task coordination, and performance support
Manage corporate service contracts, including insurance, office equipment, and benefits administration
Support effective records management practices to ensure information is organized, secure, and accessible
Other
Participate in staff meetings, training, and organizational activities
Perform other reasonably related duties as required
Qualifications & experience
Post-secondary education in business administration, human resources, or a related field, or equivalent experience
Significant experience in corporate administration, office management, or corporate services
Demonstrated experience supporting senior leadership and Boards of Directors
Experience coordinating HR systems, policies, and administrative practices
Key competencies
Strong organizational, planning, and coordination skills
High attention to detail, accuracy, and follow-through
Ability to manage multiple priorities and deadlines
Sound judgment, discretion, and respect for confidentiality
Clear and professional written and verbal communication skills
Ability to work collaboratively across teams and functions
Respect for Indigenous cultures, histories, and perspectives, with a willingness to learn and grow in alignment with Wigwamen’s values
Working conditions
Office-based role with regular interaction with leadership, staff, and Board members
Regular use of standard office and information systems
Hours of work may vary occasionally to support governance and organizational needs
Compensation:
This is a newly created position. The salary range for this role is $70,000–$90,000, plus a comprehensive benefits package. Salary placement within the range will be based on the successful candidate’s relevant experience, skills, and demonstrated competencies, and will reflect internal equity.
How to apply
Submit your cover letter and resume to
[email protected].
This job description describes the general nature and level of work performed and may be updated from time to time.
Job Type: Full-time
Pay: $70,000.00-$90,000.00 per year
Benefits:
Dental care
Employee assistance program
Extended health care
Life insurance
On-site parking
Paid time off
RRSP match
Vision care
Work Location: In person
