Job Description
As a key member of our team, you will be responsible for various aspects related to menu development, recipe standardization, franchise support, team training, quality control, vendor oversight, seasonal campaigns, and innovation. Your core responsibilities will include the following:
You will play a crucial role in menu development and research & development by creating innovative tea-based drinks, snacks, and seasonal offerings. Additionally, you will be tasked with developing recipe documentation to ensure standardization across all outlets. Collaborating on retail products such as chai premix, cookies, and dips will also be part of your responsibilities.
In terms of recipe standardization and costing, you will be required to prepare detailed recipe cards outlining portion sizes, costs, and standard operating procedures. Your aim will be to ensure that every outlet follows the same recipe and taste profile while optimizing recipes to balance quality with food cost targets.
You will provide support to franchise and outlets by guiding new kitchen setups, planning equipment requirements, and training franchise chefs and kitchen staff on standard operating procedures and quality control. Conducting audits of food preparation, hygiene practices, and consistency will also fall under your purview.
Team training and onboarding will be another important aspect of your role, where you will run induction programs for new kitchen hires and organize regular refresher training sessions on hygiene, cooking techniques, and menu updates. Additionally, you will be responsible for creating a skill development roadmap for in-house chefs.
In terms of quality control and audits, you will conduct routine checks to monitor taste consistency, hygiene, safety standards, and presentation quality. Any issues identified during these checks will be reported to the operations and business development teams along with recommended action plans.
You will oversee vendor relationships and ingredient sourcing by approving core ingredients and identifying reliable vendors. Evaluating substitutions in case of supply chain issues and ensuring the usage of fresh and brand-approved materials will be crucial in maintaining quality standards.
Your role will also involve curating seasonal menus and campaigns by developing themed items and special event offerings. Support to the marketing team through food styling for shoots will also be required.
Staying updated on food and beverage trends, especially in tea cafes and quick bites, and suggesting modern twists or traditional fusion items to stay ahead in the market will be part of your responsibilities. Collaborating with the design team for product presentation will also be a key aspect of your role.,
