Contact Centre Agent

Join Armstrong’s Call Centre Team & Drive Your Career Forward!

Are you passionate about customer service? Want to be part of a dynamic team? Now's your chance! Armstrong’s is seeking enthusiastic individuals for our part-time call centre role – approximately 30 hours per week with flexible hours that suit YOUR lifestyle!

What's in it for you?
Choose your hours within the business week – NO Weekends!
Work in our brand-new office, just 5 mins from Panmure train station.
Exciting career growth opportunities in a highly regarded automotive group.
Competitive salary PLUS monthly bonuses.
Be part of a friendly, supportive team that values your success.
Key Responsibilities:
Make outbound calls to our valued customers for service bookings.
• Handle inbound overflow calls and help allocate work for our dealerships.
• A balanced mix of 50% outbound and 50% inbound calls – no hard sales, just helping customers!
• Perform admin duties, including updating vehicle details and assisting with inbox management.
• Solve problems and provide exceptional support to customers and service advisors.
Why Armstrong’s?
We represent 14 international car brands across 16 dealerships, delivering first-class customer experiences in sales, service, and parts. We’re driven by passion and excellence—and we want YOU to be part of our journey!

Application Requirements:
Send us a short video cover letter! Introduce yourself, tell us about your experience, and share the top 3 things you’re looking for in your next role. We want to see your personality shine!

Apply today and Rev up your career with Armstrong’s!

Location: Panmure, Auckland | Hours: Monday to Friday | Flexibility: Choose your hours!
Employer questions
Your application will include the following questions:
Which of the following statements best describes your right to work in New Zealand?
How many years' experience do you have as a Call Centre Operator?
Have you worked in a call centre before?
How would you rate your English language skills?
Do you have customer service experience?
What is your expected annual income?