The Salvation Army

College Services and Administration Assistant

Sydney, New South Wales, Australia Customer Care Posted 9-Jul-2026
Actively Hiring Remote / WFH Full Time
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Job at a Glance

Category
Customer Care
Location
Sydney, New South Wales, Australia
Job Type
Remote / WFH
Company
The Salvation Army
Status
Open & Active

Job Description

Job type

Part-time
 
Benefits
Pulled from the full job description
Parental leave
Annual leave
Employee assistance program
Salary packaging
On-site parking
 
Full job description
Number of Positions Available:
1
ABOUT US
The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.
Eva Burrows College (EBC) is the National Learning Centre of The Salvation Army, we offer education and training including professional development, vocational training, officership, and higher education to build capacity and capability and deliver on the Army’s mission to transform lives. The Melbourne campus also operates as an Event and Conference centre with accommodation and a diverse range of facilities.

ABOUT THE ROLE
We are seeking a friendly, professional, and experienced Administration Assistant to join our close-knit team in Parramatta. This role enables you to deliver college services support to current and potential students and administrative support for all college personnel and other customers.

The opportunity is permanent, part-time (25 hours a week) onsite position with some flexibility to work remotely.

Key responsibilities:
Deliver outstanding service to students and stakeholders via phone, email, and in-person interactions.
Provide accurate and timely information and advice on applications, enrolments, courses, policies, and student systems.
Maintain student records and data in CRM and Student Management Systems in line with procedures.
Assist with Learning Management System navigation, use and troubleshooting, escalating issues as required.
Support events, meetings, and general office administration, including supplies and facilities coordination.
ABOUT YOU
The ideal candidate will have strong organisational skills and demonstrated ability to interact effectively with current and prospective students and college personnel.

Key capabilities:
Relevant Business qualification such as Certificate IV or Diploma in Business Administration (desired) or significant demonstrated equivalent relevant experience.
Strong customer service skills and experience, preferably in the education sector/student services/student recruitment.
Experience with LMS (Moodle), CRMs, and Student Management Systems and learning content editing, or interest in gaining skills – training provided.
Ability to work collaboratively and manage multiple priorities.

WHY WORK FOR US
TSA offers an inclusive work culture and strong opportunities for career development. In return we also offer benefits such as:
An attractive salary including NFP salary packaging ($15,900 tax free) plus meals and entertainment benefits ($2650).
On site parking.
Generous Paid Parental leave for primary (12 weeks) & secondary carers, Purchased Leave Scheme (up to 8 weeks) and 5 days paid leave per year to experience working in other TSA programs or activities.
Salvos Rewards - Access to exclusive financial, retail and lifestyle discounts and benefits.
Novated car leasing, discounts on car hire and purchase.
Employee Assistance Program - Independent confidential counselling service.

HOW TO APPLY
If you're excited by this unique opportunity, the above sounds like you, and you have a heart for working for an organisation that truly does transform lives, we would love to speak to you. We are looking for compassionate people who share our mission and values. If you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to apply via the link and submit a current CV and a cover letter which details your alignment with the essential requirements of the role.
Applications will close as soon as a suitable candidate is secured.
The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, ****** orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.
The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.
We value Integrity, Compassion, Respect, Diversity, and Collaboration
 
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Job Details

Category Customer Care
Location Sydney
Posted 2026-07-09 12:38:02
Type Remote / WFH
Status Active

Posted By

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