Job Description
Client Care Worker – Special Care Unit
Posting #: 3+46 Posting Date: 11/25/2026 Posting Closing: 11/2+/2026 4:00 PM
Have you heard of us?
Wesley is a long-standing local non-profit and a certified Ontario Living Wage Network (OLWN) employer. We are passionate about assisting people struggling with poverty. Our work is focused on children and family programs, housing & homelessness, and resettling newcomers to Canada in Hamilton, Halton, and Brantford.
We are deeply committed to fostering a diverse and inclusive workplace where every individual feels valued and respected.
Our Equity, Diversity, and Inclusion (EDI) policies are integral to our mission and practices. We believe that a diverse team brings a wealth of perspectives and experiences that enhance our ability to serve our community effectively.
All members of our organization are expected to embrace and actively participate in our EDI initiatives. By joining our team, you will be contributing to an environment that promotes equity, respect, and inclusion for all.
Are you the one we’re looking for?
We are seeking a dynamic, highly motivated Client Care Worker who demonstrates our values of compassion, accountability, responsiveness and empowerment; to our clients, families and each other.
Within a multi-disciplinary team, the Client Care Worker will actively provide support and therapeutic services to individuals experiencing homelessness and living with acute alcohol dependency and related health and mental health issues. Services are based on a residential harm reduction approach to service delivery.
This position is a unionized, full-time, temporary position. The contract end date is December 31, 2026. The rate of pay is $21.16. Hours per week are 40. The schedule is Monday – Friday 4:00 PM to 12:00 AM.
Key Responsibilities:
• Work effectively within a strengths-based client-centered approach to service delivery.
• Assist with program engagements, assessments, case planning, and appropriate referrals of clients to facilitate client movement through the program and connection to community resources.
• Administer medications and appropriately document distribution, according to the established guidelines of the program.
• Administer alcohol and appropriately document, according to the established guidelines of the program.
• Actively engage individual clients to assess their readiness, motivation and confidence to move through change, ensure residential stability and safety within the program.
• Participate in meal planning and preparation (menus) consistent with nutritional guidelines, maintenance of food supplies and all other program supplies including bottling of beer, making and purchasing of wine; within the social and recreational goals of a residential managed alcohol program of 15 or more residents.
• Document and input information, in individual client files and all program communication logs and information sheets, manually and in the Client Outcome Tracking System.
• Respond according to program protocols to emergency or crisis situation.
• When appropriate and required, interact with internal and external service providers.
• Attend and participate in all relevant staff meetings and training opportunities, as requested.
• Provide coverage for other employees on shift, as required.
• Other duties as assigned.
What you will bring:
• Post-secondary degree/diploma in Social Services or relevant equivalent.
• Minimum of 2 years’ experience, effectively working with marginalized populations experiencing homelessness and a demonstrated ability to form rapport with target population.
• Experience providing client-centered services within a multi-disciplinary team of providers.
• Excellent communication and documentation skills.
• Must be willing to work flexible hours, including but not limited to overnights.
• Non-violent crisis intervention - first aid/CPR certification.
Invest in Yourself as we Invest in You! Wesley offers…
• A positive work culture that prioritizes all staff having an opportunity to contribute
• A supportive team that will empower you to achieve great milestones!
• Fun and engaging organizational events such as our Staff Appreciation Event
• Professional development and training opportunities
• Employee Assistance Program Available Immediately
• Employee Discounts
Please Apply Via: Our Wesley Bamboo Portal:
• Click on this link: https://wesley.bamboohr.com/jobs/
• From there you can access all of Wesley’s job postings
Wesley is an equal-opportunity employer. We encourage applications from all qualified applicants. Only candidates selected for an interview will be contacted. No phone calls, please. More information about Wesley can be found on our website at www.wesley.ca.
