Claims Adjuster

Exercises proper judgment and decision making to analyze the claims exposure, to determine the proper course of action and to appropriately settle the claim.

2. Interacts extensively with various parties involved in the claim process.

3. Negotiate with solicitors and directly with parties to resolve claims within authority granted.

4. Ability to think critically, solve problems, plan and organize activities, serve clients, negotiate, effectively communicate verbally and in writing and embrace new challenges.

5. Handles claims consistent with our clients and corporate policies, procedures and “Best Practices” and in accordance to any statutory, regulatory and ethics requirements.

6. Documents and communicates all claim activity timely and effectively and in a manner which supports the outcome of the claim file.



About you

Required:
High school diploma and 3 years related claims experience required.
Appropriately licensed and/or certified in all states in which claims are being handled or able to obtain the licenses/certification per local requirements.
Knowledge of accepted industry standards and practices.
Computer experience with related claims and business software.


Skills Highly Preferred:
Analytical skills necessary to make decisions and resolve issues inherent in the handling of claims.
Ability to successfully negotiate the settlement and disposition of claims including the ability to interpret related documentation. Negotiate with solicitors and directly with parties to resolve claims within authority granted.
Strong coverage skills, ability to multi-task and adapt to a changing environment.
Time management skills
Strong Organization skills with attention to detail and accuracy.
Excellent verbal and written communication skills as demonstrated by your ability to convey professionalism.
Strong understanding of Microsoft Office programs, like Word, Excel and PowerPoint
Exceptional customer services skills required
Qualifications Preferred:
College/University degree or equivalent work experience preferred.
Claims experience varies depending on the role
Experience working in a commercial lines claims environment would be an asset.
Fully licensed in all provinces in which claims are being handled or able to be licensed. – Minimum requirement as least 3 of the following CIP courses: C11, C12, C110 or C14
CIP courses completed or enrolled
Relationships
Good interpersonal skills including the ability to work in conjunction with and support all clients, carriers, supervisors and other roles as needed.