Shri Balaji Action Hospital

Call Centre Incharge

Delhi, India 12th Pass Jobs Posted 9-Jul-2026
Actively Hiring Remote / WFH Full Time
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Job at a Glance

Category
12th Pass Jobs
Location
Delhi, India
Job Type
Remote / WFH
Company
Shri Balaji Action Hospital
Status
Open & Active

Job Description

Job Description
• reate a task list for the call center daily activities and ensure they are achieved.
• Ensure the resources are used to produce optimal results.
• Monitor the performance of the call center and regularly provide feedback.
• Collect data and statistics at regular intervals (weekly, monthly, annually) and analyze them to improve performances.
• Provide training and orientation for the recruits to provide high-quality customer service.
• Oversee the budget plans and track expenses of the call center.
• Assess performances with metrics like calls left waiting, calls missed, etc.
• Ensure that all employees adhere to the company policies and regulations.
• Prepare performance reports and report any issue to the management.
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Job Details

Category 12th Pass Jobs
Location Delhi
Posted 2026-07-09 12:31:02
Type Remote / WFH
Status Active

Posted By

C
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