Bank Relationship Manager- APAC

Full job description
The Bank Relationship Manager (aka Manager, Treasury) manages key relationships with banks, payment networks and other counterparty service providers that enable the company’s product and services for a specific operational region. This is a business-critical role within the treasury team, facilitating engagements between internal Convera functions and banking/payment partner services, while maintaining a strong value add relationship with these partners.

Role can be based in Sydney or Singapore, with a lot of flexibility to work from home (eg.. office x1 day per week)


Responsibilities:


Strengthen and maintain bank and service provider relationships to support Convera’s business requirements and network expansion strategies.
Partner with internal stakeholders to develop and build a best-in-class network that effectively supports the business’ commercial strategies
Liaise with necessary operational teams responsible for all administration of counterparty relationships, including but not limited to onboarding, account opening/closing, annual due diligence and more
Act as primary point of contact for communication with counterparties, and provide a point of escalation for all internal stakeholders regarding operational issues needing resolution
Facilitate regular meetings with internal stakeholders, banks and service providers to review existing service performance and costs, and new product offerings/requirements and opportunities
Maintain and develop subject matter expertise in domestic clearing systems and local country-specific knowledge that would impact payment services and the regulatory environment, working with network development, internal legal and compliance teams as required
Champion banking operations services internally providing education and insights to the wider business on the network and its operational and product impact
Provide knowledge and support to sales & product teams regarding bank network and capabilities
Identify and drive continuous improvements that enhances end-to-end business processes

Candidate Requirements:


Work experience:

Bachelor’s Degree in Business, Finance, or related subject matter
5+ years of Treasury/Banking relationship management experience
Project Management experience
People manager experience a plus