Administrative Receptionist

Support the Growth of Modern Health & Wellness at Vitahealth Clinic

Are you an organised, detail-oriented professional eager to make an impact in the fast-evolving world of modern health and wellness? Vitahealth Clinic is seeking an Administrative Assistant/Receptionist to help drive our mission of delivering exceptional, personalised holistic care. Join our team and play an essential role in providing seamless support to both our patients and healthcare professionals.

About Us

VitaHealth Clinic is part of a forward-thinking, community-focused modern healthcare network, committed to improving lives through innovative and holistic approaches. We specialise in supporting patients with health concerns using alternative therapies and compassionate, personalised treatment plans.

Learn more: www.vitahealthclinic.com.au.

The Role

As the Medical Receptionist for Vitahealth Clinic, you'll be the face of our practice—providing efficient, supportive, and empathetic service to patients and clinicians alike. You'll manage the day-to-day administration and ensure each telehealth experience is smooth and positive. As we continue to grow, you'll enjoy opportunities for professional development and career advancement.

Key Responsibilities

Reception Duties: Welcome patients by phone, email, and video, offering a professional and caring first impression.
Appointment Management: Answer calls, schedule appointments, and manage our online booking system efficiently.
Administrative Support: Process patient information, maintain accurate electronic medical records, and handle clinic correspondence.
Billing and Payments: Administer private health billing and payments, ensuring compliance with healthcare industry standards.
Team Support: Provide administrative assistance to our healthcare providers and contribute to a positive remote team culture.
Compliance: Uphold Medicare, MBS, and other relevant healthcare regulations.
Clinic Operations: Support digital workflows, telehealth platforms, and promptly address patient inquiries.
About You

Prior experience in a receptionist or healthcare administrative role is preferred, especially within a medical setting.

Highly organised with strong attention to detail and the ability to multitask while working remotely.

Comfortable with medical practice management software, telehealth tools (Microsoft Teams, online scheduling), or willing to learn.

Knowledgeable in general healthcare administration.

Excellent communication skills for support of patients and collaboration with a distributed team.

Passionate about holistic healthcare and dedicated to creating a great patient experience.

Self-motivated, able to work independently, and committed to professionalism.

Availability

We’re ideally seeking someone to work 5 days per week (Monday – Friday 9:30am – 5:30pm).

Why Join Vitahealth Clinic?

Be valued as part of a compassionate, patient-driven team.

Competitive salary and meaningful opportunities to shape the future of care.

Ready to make a real difference with Vitahealth Clinic? Apply today and help us redefine modern health and wellness now!

Job Type: Full-time

Pay: $24.95 – $35.93 per hour

Ability to commute/relocate:

Bellevue Hill NSW 2026: Reliably commute or planning to relocate before starting work (Required)
Experience:

Medical receptionist: 1 year (Required)
Work Authorisation:

Australia (Preferred)
Work Location: In person

Application Deadline: 16/08/2026